{"id":839,"date":"2026-08-09T11:42:59","date_gmt":"2026-08-09T11:42:59","guid":{"rendered":"https:\/\/cammeostore.com\/?page_id=839"},"modified":"2026-08-09T11:59:19","modified_gmt":"2026-08-09T11:59:19","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/cammeostore.com\/ar\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"839\" class=\"elementor elementor-839\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c0f035 e-grid e-con-boxed e-con e-parent\" data-id=\"8c0f035\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24a458b elementor-widget elementor-widget-html\" data-id=\"24a458b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n@import 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12px;\r\n  font-weight: 600;\r\n  letter-spacing: 0.1em;\r\n  text-transform: uppercase;\r\n  color: var(--cammeo-cream);\r\n  background: var(--cammeo-burgundy);\r\n  text-decoration: none;\r\n  border: 1px solid var(--cammeo-burgundy);\r\n  padding: 13px 26px;\r\n  margin: 0 6px;\r\n  transition: background 0.25s ease, color 0.25s ease;\r\n}\r\n\r\n.cammeo-policy .cp-contact-link:hover {\r\n  background: var(--cammeo-gold);\r\n  border-color: var(--cammeo-gold);\r\n  color: var(--cammeo-burgundy);\r\n}\r\n\r\n.cammeo-policy .cp-footer-divider {\r\n  text-align: center;\r\n  color: var(--cammeo-gold);\r\n  font-size: 20px;\r\n  letter-spacing: 0.5em;\r\n  margin-top: 70px;\r\n}\r\n\r\n@media (max-width: 640px) {\r\n  .cammeo-policy { padding: 56px 20px 72px; }\r\n  .cammeo-policy .cp-diptych { grid-template-columns: 1fr; }\r\n  .cammeo-policy .cp-plaque-number { font-size: 52px; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"cammeo-policy\">\r\n\r\n  <div class=\"cp-hero\">\r\n    <div class=\"cp-eyebrow\">CAMMEO<\/div>\r\n    <h1 class=\"cp-title\">Refund &amp; Exchange Policy<\/h1>\r\n    <div class=\"cp-gold-rule\"><\/div>\r\n  <\/div>\r\n\r\n  <p class=\"cp-intro\">Every CAMMEO piece is inspected with care before it reaches you. For this reason, refunds and exchanges are accepted only in two cases &mdash; a manufacturing defect, or an item that does not match your order.<\/p>\r\n\r\n  <div class=\"cp-divider\">\u2726<\/div>\r\n\r\n  <div class=\"cp-diptych\">\r\n    <div class=\"cp-panel cp-panel--eligible\">\r\n      <div class=\"cp-panel-label\">Eligible<\/div>\r\n      <ul class=\"cp-list\">\r\n        <li>A clear manufacturing defect in the silver or leather<\/li>\r\n        <li>An item that differs from what was ordered &mdash; wrong product, size, or colour<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n    <div class=\"cp-panel cp-panel--muted\">\r\n      <div class=\"cp-panel-label\">Not Eligible<\/div>\r\n      <ul class=\"cp-list\">\r\n        <li>A change of mind after delivery<\/li>\r\n        <li>Dissatisfaction with design or size, without an actual defect<\/li>\r\n        <li>Any sign of wear or use<\/li>\r\n        <li>Personalised pieces &mdash; <em>unless the engraving itself was executed incorrectly<\/em><\/li>\r\n      <\/ul>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"cp-plaque\">\r\n    <div class=\"cp-plaque-number\">3 Days<\/div>\r\n    <div class=\"cp-plaque-label\">Reporting Window<\/div>\r\n    <div class=\"cp-plaque-sub\">Contact us within three days of receiving your order, with clear photographs of the defect or mismatch.<\/div>\r\n  <\/div>\r\n\r\n  <div class=\"cp-section\">\r\n    <div class=\"cp-section-label\">How to Report<\/div>\r\n    <p class=\"cp-section-body\">Write to us with your order number and photographs of the piece. We review every case within 48 hours.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cp-section\">\r\n    <div class=\"cp-section-label\">Resolution<\/div>\r\n    <p class=\"cp-section-body\">Once confirmed, we offer either a replacement or a full refund. Shipping costs are covered entirely by CAMMEO in both cases.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cp-contact\">\r\n    <a href=\"mailto:info@cammeostore.com\" class=\"cp-contact-link\">info@cammeostore.com<\/a>\r\n    <a href=\"https:\/\/wa.me\/message\" class=\"cp-contact-link\" rel=\"nofollow noopener\" target=\"_blank\">WhatsApp<\/a>\r\n  <\/div>\r\n\r\n  <div class=\"cp-footer-divider\">\u2726<\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CAMMEO Refund &amp; Exchange Policy Every CAMMEO piece is inspected with care before it reaches you. For this reason, refunds and exchanges are accepted only in two cases &mdash; a manufacturing defect, or an item that does not match your order. \u2726 Eligible A clear manufacturing defect in the silver or leather An item that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-839","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages\/839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/comments?post=839"}],"version-history":[{"count":7,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages\/839\/revisions"}],"predecessor-version":[{"id":849,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages\/839\/revisions\/849"}],"wp:attachment":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/media?parent=839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}