{"id":396,"date":"2026-07-05T14:42:13","date_gmt":"2026-07-05T14:42:13","guid":{"rendered":"https:\/\/cammeostore.com\/?page_id=396"},"modified":"2026-07-05T14:45:30","modified_gmt":"2026-07-05T14:45:30","slug":"shipping-exchange-policy","status":"publish","type":"page","link":"https:\/\/cammeostore.com\/ar\/shipping-exchange-policy\/","title":{"rendered":"Shipping &amp;\u00a0Exchange\u00a0Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"396\" class=\"elementor elementor-396\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ea26f e-grid e-con-full e-con e-parent\" data-id=\"38ea26f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45a4306 elementor-widget elementor-widget-html\" data-id=\"45a4306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cormorant+Garamond:ital,wght@0,500;0,600;1,500;1,600&family=Raleway:wght@400;500;600;700&display=swap\" rel=\"stylesheet\">\r\n<style>\r\n  .cammeo-policy{\r\n    --burgundy:#3D0B16;\r\n    --white:#FFFFFF;\r\n    --gold:#C5A059;\r\n    margin:0;\r\n    padding:0;\r\n    box-sizing:border-box;\r\n    background-color:var(--burgundy);\r\n    background-image:radial-gradient(circle at 50% 0%, rgba(197,160,89,0.06) 0%, transparent 55%);\r\n    color:var(--white);\r\n    font-family:'Raleway',sans-serif;\r\n    line-height:1.9;\r\n    font-size:16px;\r\n  }\r\n  .cammeo-policy *{box-sizing:border-box;}\r\n  .cammeo-policy a{text-decoration:none;}\r\n\r\n  \/* ================= HERO ================= *\/\r\n  .cammeo-policy .policy-hero{\r\n    text-align:center;\r\n    padding:70px 24px 60px;\r\n    border-bottom:1px solid rgba(197,160,89,0.25);\r\n    background:linear-gradient(180deg, rgba(61,11,22,0.4) 0%, rgba(61,11,22,0.75) 100%);\r\n  }\r\n  .cammeo-policy .policy-hero .diamond{color:var(--gold);font-size:0.85rem;letter-spacing:6px;}\r\n  .cammeo-policy .policy-hero h1{\r\n    font-family:'Cormorant Garamond',serif;\r\n    font-weight:600;\r\n    font-size:2.7rem;\r\n    color:var(--white);\r\n    margin:16px 0 8px;\r\n  }\r\n  .cammeo-policy .policy-hero h1 em{\r\n    font-style:italic;\r\n    color:var(--gold);\r\n    font-weight:500;\r\n  }\r\n  .cammeo-policy .policy-hero .updated{\r\n    font-size:0.78rem;\r\n    letter-spacing:1px;\r\n    color:var(--gold);\r\n    opacity:0.75;\r\n  }\r\n\r\n  \/* ================= CONTENT ================= *\/\r\n  .cammeo-policy .wrap{\r\n    max-width:760px;\r\n    margin:0 auto;\r\n    padding:64px 24px 100px;\r\n  }\r\n  .cammeo-policy .intro{\r\n    font-size:1.02rem;\r\n    text-align:center;\r\n    max-width:600px;\r\n    margin:0 auto 56px;\r\n    color:var(--white);\r\n    opacity:0.9;\r\n  }\r\n  .cammeo-policy section{\r\n    margin-bottom:32px;\r\n    background:rgba(255,255,255,0.025);\r\n    border:1px solid rgba(197,160,89,0.18);\r\n    padding:30px 34px;\r\n  }\r\n  .cammeo-policy section .num-row{\r\n    display:flex;\r\n    align-items:center;\r\n    gap:14px;\r\n    margin-bottom:16px;\r\n  }\r\n  .cammeo-policy section .num-row .diamond{font-size:0.7rem;color:var(--gold);}\r\n  .cammeo-policy section h2{\r\n    font-family:'Cormorant Garamond',serif;\r\n    font-weight:600;\r\n    font-size:1.55rem;\r\n    color:var(--gold);\r\n    letter-spacing:0.3px;\r\n    margin:0;\r\n  }\r\n  .cammeo-policy section p, .cammeo-policy section li{font-size:0.98rem;color:var(--white);opacity:0.92;margin:0;}\r\n  .cammeo-policy ul{padding-left:22px;margin-top:10px;}\r\n  .cammeo-policy li{margin-bottom:9px;}\r\n  .cammeo-policy strong{color:var(--gold);font-weight:600;}\r\n  .cammeo-policy .highlight-box{\r\n    background:rgba(244,239,234,0.05);\r\n    border:1px solid rgba(197,160,89,0.4);\r\n    padding:22px 24px;\r\n    margin-top:16px;\r\n    position:relative;\r\n  }\r\n  .cammeo-policy .highlight-box::before{\r\n    content:\"\u2726\";\r\n    position:absolute;\r\n    top:-11px;\r\n    left:24px;\r\n    background:var(--burgundy);\r\n    color:var(--gold);\r\n    padding:0 8px;\r\n    font-size:0.9rem;\r\n  }\r\n  .cammeo-policy .highlight-box p{margin:0;}\r\n  .cammeo-policy .section-divider{\r\n    text-align:center;\r\n    color:var(--gold);\r\n    font-size:0.8rem;\r\n    letter-spacing:8px;\r\n    margin:44px 0;\r\n    opacity:0.6;\r\n  }\r\n  .cammeo-policy .steps{\r\n    list-style:none;\r\n    padding:0;\r\n    margin-top:16px;\r\n    counter-reset:step;\r\n  }\r\n  .cammeo-policy .steps li{\r\n    counter-increment:step;\r\n    position:relative;\r\n    padding-left:38px;\r\n    margin-bottom:18px;\r\n  }\r\n  .cammeo-policy .steps li::before{\r\n    content:counter(step);\r\n    position:absolute;\r\n    left:0;\r\n    top:0;\r\n    width:24px;height:24px;\r\n    border:1px solid var(--gold);\r\n    color:var(--gold);\r\n    font-size:0.75rem;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n  }\r\n  .cammeo-policy .not-eligible li{color:var(--white);opacity:0.85;}\r\n  .cammeo-policy .not-eligible li::marker{color:var(--gold);}\r\n<\/style>\r\n\r\n<div class=\"cammeo-policy\">\r\n\r\n  <div class=\"policy-hero\">\r\n    <div class=\"diamond\">\u2726<\/div>\r\n    <h1>Shipping & <em>Exchange<\/em> Policy<\/h1>\r\n    <div class=\"updated\">Last updated \u2014 July 2026<\/div>\r\n  <\/div>\r\n\r\n  <div class=\"wrap\">\r\n\r\n    <p class=\"intro\">\r\n      At CAMMEO, every piece is handled with care from our hands to yours. This page explains our shipping timelines, and how our exchange policy works.\r\n    <\/p>\r\n\r\n    <section>\r\n      <div class=\"num-row\"><span class=\"diamond\">\u2726<\/span><h2>Shipping<\/h2><\/div>\r\n      <ul>\r\n        <li>We currently ship <strong>to Arab countries only<\/strong><\/li>\r\n        <li>Delivery within Egypt takes <strong>7 to 10 business days<\/strong><\/li>\r\n        <li>Shipping cost <strong>varies by governorate<\/strong> and is calculated at checkout<\/li>\r\n        <li>Tracking numbers are <strong>not currently available<\/strong> for shipments<\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <div class=\"section-divider\">\u2726 \u2726 \u2726<\/div>\r\n\r\n    <section>\r\n      <div class=\"num-row\"><span class=\"diamond\">\u2726<\/span><h2>Warranty Card<\/h2><\/div>\r\n      <p>Every CAMMEO order arrives with a <strong>warranty card<\/strong> inside the package. This card is your proof of authenticity and is required to process any exchange request under this policy.<\/p>\r\n    <\/section>\r\n\r\n    <section>\r\n      <div class=\"num-row\"><span class=\"diamond\">\u2726<\/span><h2>Exchange Policy<\/h2><\/div>\r\n      <p>We want you to love what you receive. Exchanges apply to <strong>all products<\/strong>, but only under the following conditions:<\/p>\r\n      <ul>\r\n        <li>A <strong>proven manufacturing defect<\/strong>, or<\/li>\r\n        <li>A <strong>shipping error<\/strong> (wrong item received)<\/li>\r\n      <\/ul>\r\n      <div class=\"highlight-box\">\r\n        <p>Exchange requests must be made within <strong>3 days<\/strong> of receiving your order. If approved, the exchange is processed with <strong>no additional cost<\/strong> to you.<\/p>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <section>\r\n      <div class=\"num-row\"><span class=\"diamond\">\u2726<\/span><h2>Returns<\/h2><\/div>\r\n      <p>CAMMEO does not offer monetary refunds. All approved claims are resolved through <strong>product exchange only<\/strong>.<\/p>\r\n    <\/section>\r\n\r\n    <div class=\"section-divider\">\u2726 \u2726 \u2726<\/div>\r\n\r\n    <section>\r\n      <div class=\"num-row\"><span class=\"diamond\">\u2726<\/span><h2>How to Request an Exchange<\/h2><\/div>\r\n      <ol class=\"steps\">\r\n        <li>Contact us via WhatsApp or email with your <strong>order number<\/strong> and a <strong>photo showing the defect or error<\/strong><\/li>\r\n        <li>Our team reviews your request and warranty card<\/li>\r\n        <li>Once approved, we ship your replacement piece at no extra cost<\/li>\r\n      <\/ol>\r\n    <\/section>\r\n\r\n    <section>\r\n      <div class=\"num-row\"><span class=\"diamond\">\u2726<\/span><h2>Not Eligible for Exchange<\/h2><\/div>\r\n      <ul class=\"not-eligible\">\r\n        <li>Change of mind after delivery<\/li>\r\n        <li>Misuse or damage caused by the customer<\/li>\r\n        <li>Requests made after the 3-day window<\/li>\r\n        <li>Missing warranty card<\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u2726 Shipping &#038; Exchange Policy Last updated \u2014 July 2026 At CAMMEO, every piece is handled with care from our hands to yours. This page explains our shipping timelines, and how our exchange policy works. \u2726 Shipping We currently ship to Arab countries only Delivery within Egypt takes 7 to 10 business days Shipping cost [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-396","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/comments?post=396"}],"version-history":[{"count":4,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages\/396\/revisions"}],"predecessor-version":[{"id":401,"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/pages\/396\/revisions\/401"}],"wp:attachment":[{"href":"https:\/\/cammeostore.com\/ar\/wp-json\/wp\/v2\/media?parent=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}